Over 150+ Agents
Serving 1,000 clients WORLDWIDE!!
Customer Service Experts
At Complete Contract Consulting, our customer service call center has decades of experience handling Inbound and Outbound customer relations. We have provided call center services for laboratories, universities, schools, government agencies, manufacturing firms and hospitals. Our call center agents provides these services in Spanish, Haitian Creole, Chinese, Russian, Portuguese, Arabic and many more!
Are you missing hundreds of potential client calls?
Are you having collection issues and need to contact your debtors?
If you answered YES to any of the questions above
then look no further than, Complete Contract Consulting
Customer Service at your fingertips
Our customer service in-bound and outbound call center agents are available 24/7 to be a smooth connection to your customers. With a designated assigned account, your clients will never know you have outsourced your customer service solution.
Our customer service agents connect with your clients in every convenient way possible? Have too much unanswered email for support? That’s okay we will reply and provide final solution for your clients. Our email system can be integrated with several platform so we can send response email and provide solution right from your own domain.
Have client’s messages on Facebook or Instagram? We have that covered too. With our built in Social Media Manager we can send messages and response right from your business’ social media pages, make posts and advertise or make announcements as needed. Providing a seamless contact solution.
SMS / Chat
Do you offer chat pop-ups on your retail website? No need to worry, we are here for you. Our agents are available on live chat to respond to all you SMS and Chat needs in Real-time!
Do you have an application (app) solution, then we have a customer service response to that too! With Android and iPhone capabilities, our mobile customer service agents can respond to your clients right from their phone with local numbers options.
With today’s changing economy and in-person contact is becoming less and less, virtual customer service option is now the new norm. At Complete Contract Consulting we offer live agent webinar/video customer service that’s able to troubleshoot technical issues, offer website walk-through our support, almost as if this customer had walk into your store. We also offer on -demand training videos and tutorials.
We have a 112 laboratories throughout the US and we use Complete Contract Consulting (CCC) for all our inbound customer service, billing, scheduling and emailing needs. We offer their service to all our new Franchisees as part of their package. CCC is amazing and reliable, we couldn’t have been able to scale without them!
Chris Mayer – Arcpoint Lab owner